Refund Policy

When you can get a refund

• Within 7 days of the payment, counted from the moment you were charged.
• Before any restock alert has reached you since that payment. Once a restock push has been sent to any of your devices, or a restock email has been sent to you, the service has been used for that payment and it isn't refundable.
• Test notifications don't count: “Send a test notification” and “Preview on this device” never use up your refund.

How to ask

Email hello@pickupchecker.com from the address on your account, with “Refund” in the subject. We check the alert log, reply within one business day, and refund to the original payment method; your bank usually shows it within 5 business days.

What happens after a refund

• The refunded payment is returned in full, and the plan ends right away: alerts stop and no further charges are made.
• Your saved alerts stay on your account, so they switch back on if you subscribe again.

Cancelling instead

Cancelling (Dashboard → Cancel subscription) stops the next renewal. Alerts keep working until the end of the period you paid for; cancelling on its own doesn't refund a payment, ask as above if it qualifies.

Nothing here limits any right you have under the consumer law where you live.